Page type: Landing / Service · Category: Business services / Consulting
Handover Quality Consulting
Handover quality consulting treats a transfer as a product: the next team can start without a scavenger hunt.
Symptoms
- Work arrives as a chat screenshot.
- The receiving team re-asks the same five facts.
- “Done” means different things on each side of the wall.
Fix
- Write a definition of done the receiver accepts.
- List the three artifacts that must travel with the work.
- Reject incomplete handovers for a trial period so the rule becomes real.
Tone
This is not a blame exercise. It is a way to stop paying twice for the same information gathering.